Contact information

We’re here to assist you with any questions, custom orders, or support you may need. At Kesh Gemstone, customer satisfaction is our top priority 💎

💬 Customer Support

For all inquiries related to orders, products, customization, or support:

📧 Email: support@keshgemstone.com
🕒 Response Time: Within 24–48 hours (Monday to Saturday)

💎 Custom Jewelry Inquiries

Looking to create your own unique jewelry piece?

We specialize in custom diamond jewelry design. Share your ideas, inspiration images, or requirements, and our team will bring your vision to life.

📧 Email us with your request and details, and we’ll guide you through the design process.

📦 Order Support

Need help with your order?

Please include the following details in your email for faster assistance:

Order Number
Full Name
Email Address used at checkout
Brief description of your query

🚚 Shipping & Delivery Support

For tracking updates, shipping concerns, or delivery issues:

Tracking details are shared after dispatch
Please check your tracking link before contacting
For delays or issues, our team will assist you promptly

🔄 Returns & Warranty Support

If you wish to request a return or need help with warranty:

📧 Email us with:

Order details
Reason for return or issue
Photos/videos (if applicable)

Our team will guide you through the process step-by-step.

🌍 Business Hours

🕒 Monday – Saturday: 10:00 AM – 7:00 PM (IST)
🚫 Sunday & Public Holidays: Closed

📱 Stay Connected

Instagram: @keshgemstone
Facebook: Kesh Gemstone

⚠ Important Note

Please allow up to 24–48 working hours for a response
During peak seasons or holidays, response time may be slightly longer
Always contact us through official email for secure communication

💎 Kesh Gemstone Promise

We are committed to providing you with high-quality, authentic diamond jewelry and excellent customer service. Your trust means everything to us.