Privacy policy
Last Updated: April 2026
AtΒ Kesh Gemstone, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
π 1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
π§Ύ Personal Information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
π» Device Information:
- IP address
- Browser type and version
- Time zone and location
- Pages viewed, products browsed, and interactions on our site
πͺ Cookies & Tracking:
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze traffic and user behavior
- Provide personalized ads
π 2. How We Use Your Information
We use your information for the following purposes:
β To process and fulfill your orders
β To communicate order updates and support requests
β To provide customer service
β To improve our website and user experience
β To detect and prevent fraud or unauthorized activity
β To send promotional emails and offers (only if you opt-in)
π 3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties:
- Payment Providers (e.g., Shopify Payments, PayPal)
- Shipping Partners (for order delivery)
- Analytics Tools (e.g., Google Analytics)
- Marketing Platforms (for ads and email campaigns)
These partners only use your information as necessary to perform their services.
π 4. Payment Security
All payment transactions are processed through secure and encrypted payment gateways.
Kesh Gemstone does not store your full credit/debit card details on our servers.
π 5. Cookies Policy
Cookies help us enhance your browsing experience.
You can:
- Disable cookies in your browser settings
- Clear cookies anytime
β Note: Disabling cookies may affect website functionality.
π 6. Data Retention
We retain your personal information:
- As long as necessary to fulfill orders
- To comply with legal obligations
- For business and record-keeping purposes
π 7. Your Rights
Depending on your location, you may have the right to:
β Access your personal data
β Request correction or deletion
β Withdraw consent for marketing emails
β Request restriction of data processing
To exercise these rights, please contact us.
π 8. Marketing Communications
- You will only receive promotional emails if you opt-in
- You can unsubscribe anytime using the link in the email
π 9. Data Protection
We implement industry-standard security measures to protect your data, including:
π Secure servers
π Encrypted connections (SSL)
π Restricted data access
π 10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
π 11. Childrenβs Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
π 12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with the updated date.
π 13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
π Our Commitment
At Kesh Gemstone, we are committed to protecting your privacy while providing a safe and seamless shopping experience.